Shipping policy

Welcome to Nestora. We are committed to delivering your orders quickly and securely. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Times
Estimated delivery times:
United States: 7–15 business days
Canada: 7–15 business days
Europe: 7–20 business days
Australia & New Zealand: 7–20 business days
Other International Locations: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
Free shipping promotions may be offered on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number (if available). Tracking information may take 24–72 hours to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's regulations. These charges are the responsibility of the customer.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. Nestora is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
Contact Us
For any shipping-related questions, please contact us:
Email: support@nestora.com
Thank you for shopping with Nestora. We appreciate your business and strive to provide the best shopping experience possible.